Why Customer Service Doesn't Have to be a Four Letter Word...

The Street of a Million Family Dreams

Customer Service has earned a reputation in the hospitality industry. I often hear people stating that customer service has lost it's edge, that there are no magical moments left. I beg to differ:
Do you remember the first time you glimpsed the vast expanse of the Grand Canyon? Took your first airplane ride? Watched fireworks light up the sky and saw the wonder on the faces of your children? How many moments of singular beauty and amazement have you encountered in your life? How many have you helped to create?